Privacy Policy
Sugarcane Games ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "user"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile games and services. By accessing or using our games, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Your email address, username, and other account information when you register or interact with our customer support.
- Device Information: Information about the device you use to access our games, such as device model, operating system, IP address, and unique device identifiers.
- Game Data: Information regarding your in-game actions, achievements, gameplay statistics, and any other game-related data.
- Payment Information: Information required to process in-game purchases, including transaction IDs. (We do not store full payment information, such as credit card numbers.)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: To allow you to access the games, manage your game account, provide customer support, and enhance the gaming experience.
- To Process Payments: To facilitate in-game purchases and verify your identity for billing purposes.
- To Communicate With You: To send you updates, promotional offers, and other information related to our games, if you choose to receive such communications.
- To Ensure Security: To monitor for fraudulent activity, protect against abuse, and ensure a safe gaming environment.
3. Sharing of Information
We may share your information in the following cases:
- Service Providers: We may share your data with third-party vendors who assist in providing services like analytics, customer support, or payment processing.
- Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights and the safety of our users.
4. Data Retention
We will retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
5. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration. However, please note that no method of electronic storage is completely secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Update: You may request access to or updates to your personal information.
- Deletion: You may request the deletion of your personal information, subject to certain limitations.
- Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions in the emails.
7. Children's Privacy
Our games are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover we have collected personal information from a child under 13, we will take steps to delete such information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the updated policy within our games or on our website. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [scgamevn2024@gmail.com]